Last updated: 12 January 2026
Oil & Ohm values your privacy and handles personal data with care. We only process personal data that is necessary for providing and improving our services. Your data is never shared with third parties for commercial purposes.
This privacy policy applies to the use of our website and services. It explains which personal data we collect, how it is used, stored and protected, and what rights you have regarding your personal data.
If you have any questions about this privacy policy, you can contact us via the contact form on our website.
Data processing
Online store software
Our webshop is powered by Shopify. Personal data that you provide to us in order to place an order or use our services is shared with Shopify to enable the technical operation of the webshop.
Shopify processes personal data on our behalf and does not use this data for its own purposes. Shopify has taken appropriate technical and organisational measures to protect your personal data.
Web hosting
Our website is hosted by Shopify. Shopify may collect technical metadata related to website usage. This data does not include personal data and is used solely to ensure proper functioning and security of the platform.
Email communication & newsletter
We use Shopify and integrated services to handle order confirmations, customer communication and newsletter subscriptions.
If you subscribe to our newsletter, your email address will only be used to send you updates, inspiration and information related to Oil & Ohm. You can unsubscribe at any time via the link included in every newsletter.
Payment processing
Payments in our webshop are handled by trusted third-party payment providers (such as PayPal and other payment gateways offered via Shopify). These providers process payment details in accordance with their own privacy policies and applicable regulations.
Oil & Ohm does not have access to or store your full payment details.
Shipping & logistics
To deliver your order, we share your name and address details with DHL. DHL uses this information solely for the purpose of delivering your order and may engage subcontractors when necessary.
Administration & accounting
We process personal data related to orders and invoices in order to comply with administrative and tax obligations. This data is stored securely and retained only for the legally required period.
Purpose of data processing
We use your personal data exclusively for:
• Processing and delivering orders
• Customer communication
• Handling returns and complaints
• Complying with legal obligations
We do not use your data for targeted advertising without your explicit consent.
Automatically collected data
Our website may collect technical data such as IP address, browser type and operating system to improve website performance. This data is not used to identify individual users.
Retention periods
We retain personal data only for as long as necessary to fulfil the purposes described above, unless a longer retention period is required by law (e.g. for tax administration).
Your rights
Under applicable Dutch and European privacy legislation, you have the right to:
• Access your personal data
• Request correction or deletion
• Restrict or object to processing
• Request data portability
• Lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens)
Requests regarding your rights can be submitted via the contact form on our website. We will respond within the legally required timeframes.
Cookies
Our website uses cookies to ensure proper functionality and to gain insight into website usage.
Google Analytics
We use Google Analytics to understand how visitors use our website. Google may process anonymised usage data in accordance with its own privacy policy. You can manage or disable cookies via your browser settings.
Changes to this privacy policy
We reserve the right to update this privacy policy. The most recent version will always be available on this page. If changes significantly affect how we process your data, we will inform you accordingly.
Contact details
Oil & Ohm
Schimmelstraat 7B
1053 TA Amsterdam
The Netherlands
Contact person for privacy matters:
Suze Retera
Please use the contact form on our website for privacy-related requests.